Alumacraft Gear Store
Why Choose the Alumacraft Gear Store for Custom Merchandise?
The Alumacraft Gear Store makes customizing your merchandise simple, fast, and reliable.
Here's What Sets Us Apart:
Brand-safe Products
Every item is pre-approved to meet your brand's guidelines.
Live Previews
See exactly how your product will look with your chosen logo and colors.
Seamless Shopping
Add items to your cart and check out.
How Do I Shop with the Alumacraft Gear Store?
It's easy! Just follow these steps:
Pick Your Product
Select from your curated collection of items for you bulk or event needs.
Choose Your Color and Quantity
Select from your approved colors. The quantity minimums will vary per each item.
Choose Your Logo
Easily choose your preferred logo and preview your item in real time.
Add to Cart and Check Out
Add to cart, then check out with ease! Once your order has went through our team will make sure it meets brand standards.
Placing Order & Shipping Information
What happens after I place a Alumacraft Gear Store order?
Once you place your order:
- Our Special Order team reviews your selected or uploaded logo.
- After approval, production artwork is created and reviewed again.
- Once finalized, your order moves into production and you'll receive updates along the way.
How long will my order take to ship?
Alumacraft Gear Store items ship directly from our manufacturer in 10-15 business days.
How is the Alumacraft Gear Store different from the usual custom order process?
With the Alumacraft Gear Store, everything is self-serve and online — no back-and-forth emails or forms.
Are all Alumacraft Gear Store orders brand compliant?
Yes. Whether you upload your own logo or choose one from the logo locker, our Special Order Team reviews all Alumacraft Gear Store orders to ensure everything meets brand standards.
Can Alumacraft Gear Store group orders together to meet minimums?
No, orders cannot be batched on the backend to meet minimum quantity requirements. Each order must meet the minimums on its own.
Can I use the Alumacraft Gear Store for a one-off personal order?
The Alumacraft Gear Store is currently designed for bulk or team orders, not single-item personal purchases. Because these are custom-made products, there are minimum order quantities in place.
Who do I contact if I have questions about my order?
If you have any questions, our Custom Order Team is here to help! You can reach them by calling 866-225-0936 or emailing clientrelations10@staples.com.
Will I receive a proof or order confirmation?
Proof: You'll see a preview of your product in real time after you select your color and logo during the order process. No additional proof will be sent.
Order Confirmation: Yes, you'll receive a confirmation email once your order is placed.
Will I get updates on my order?
Yes! You'll receive the following updates as you would any other eStore order:
- Order confirmation
- Shipping confirmation with tracking info